Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The odds in all games are designed to favour the house over time. Please gamble responsibly and only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to use this website and participate in online gaming. It is illegal for persons under 18 to gamble in New Zealand. If you are under the legal age, please do not use our services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount spent
• Gambling to escape problems, stress, or negative emotions
• Neglecting work, school, family, or relationships due to gambling
• Borrowing money or getting into debt to gamble
• Failed attempts to reduce or stop gambling
• Experiencing irritability or anxiety when trying to cut back
• Gambling with increasing amounts to achieve the same excitement

Self-Help Tools & Features

Most responsible online gaming operators offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you can lose during a gaming session
• Reality Checks: Receive notifications during gameplay reminding you how long you've been playing and how much you've spent
• Session Limits: Set time restrictions for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts

We encourage you to use these tools as part of your responsible gaming strategy.

Get Help – Support Organisations

If you're struggling with problem gambling, confidential help is available from the following organisations:

New Zealand

• Problem Gambling Foundation – Free, confidential support and counselling for problem gamblers and their families
  www.pgf.nz
• Gambling Helpline (1800 654 655) – Free phone counselling service available 24/7 in New Zealand
  Phone: 0800 654 655

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• United Kingdom – GamCare
  www.gamcare.org.uk
• United Kingdom – GamStop (Self-Exclusion Scheme)
  www.gamstop.co.uk
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org

Need Help Now?

If you or someone you know is struggling with problem gambling, please reach out for help. There is no shame in seeking support. Many people recover from problem gambling with the right assistance.

Contact the Gambling Helpline on 0800 654 655 (New Zealand) or visit the Problem Gambling Foundation at www.pgf.nz today.